Netiquette_Handbook

seniors can learn and use technology in a safe environment. Intergenerational learning environments can also help in promoting favourable attitudes toward technology use by older individuals and in eradicating potential generational barriers. In conclusion, ageism in digital technology can prevent older individuals from adopting and using technology. Building intergenerational digital learning environments, focusing on developing adult digital literacy skills, and developing age-inclusive digital products and services are important ways to address this issue. By eliminating ageism in the digital industry, we can ensure that seniors have the same opportunities and access to digital technology as younger generations. Good practices regarding the key area Creative Community for Digital Inclusion of Guimarães Portugal – Guimarães Municipality www.cm-guimaraes.pt/conhecer/noticia/projeto-pioneiro-de-inovacao-socialabrange-todo-o-concelho-de-guimaraes The Creative Community for Digital Inclusion of Guimarães is a municipal project promoting the practice of youth volunteering aimed at including the most vulnerable population and those at risk of digital exclusion in the society. It is an itinerant project – a “classroom on wheels” – with a vehicle equipped with six computer stations for the implementation of a digital skill development programme. The programme is driven by young volunteers, with the objective of stimulating civic participation and social involvement among young people. There is also a follow-up programme carried out by volunteers – the Digital Dreamers –, for the beneficiaries of Digital Inclusion sessions, with a priority focus on elderly people in situations of loneliness or isolation. Essentially, the creation of the first Creative Community for Digital Inclusion in Guimarães aims to encourage young people to practise volunteering and create collaborative, resilient local communities that contribute to the inclusive growth throughout the territory. It is also planned to loan tablets to the project beneficiaries so that they can practise their knowledge of digital media and have access to entertainment, personalised activities, and innovative and technological means of communication with the team of volunteers.

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